Our Mission

Sales Concepts provides experiential sales training programs, performance improvement and learning services for people who work in sales, management, customer support, and field service. contributing to the growth and development of these professionals and the companies they represent.

Sales Concepts training is not just for rookies. As a matter of fact, you can obtain a substantial return on your investment by training your veterans. Our experiential training methodology allows us to customize our training based on the needs of your individual attendee. We improve performance regardless of experience level.

Adults learn differently than children. For adults to learn, they must know why what they are learning is important and relevant. Adults learn by doing. Adults have to learn their way. At Sales Concepts, we understand when people are emotionally involved their learning is enhanced. We focus on motivation, experience and application. We call it experiential learning.

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What is Experiential Training?

Sales Concepts one-to-one approach to training means that our programs are customized for each individual, not just the industry or company. 1:1 Experiential Training makes each Sales Concepts program unique. Our attendees feel our programs are created just for them. These customized programs lead to measurably improved performance.

1:1 Experiential Training means we provide one instructor for every four attendees. Each attendee receives hands-on attention. Every seat in our class is a front row seat. 1:1 means individual feedback. The atmosphere created encourages hard work. Each attendee discovers and practices opportunities for improvement.

1:1 Experiential Training is based on the concepts that people change behavior only when it is their idea. Our training causes attendees to want to change their behavior. After all, training must positively change behavior to have value.

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Selling Isn’t Easy

Without proper training it can be harder than it needs to be. Sales Concepts provides sales training seminars and programs, public sales training, customized sales training, trade show sales training, phone sales training and individual training.

In addition to sales training, we also provide customer service training, leadership and management training, telemarketing sales training, field service representative training, presentation training and negotiation training.

We educate people about the sales process, listening, asking questions, negotiating value, financial justification, return on investment, selling benefits, selling value, handling objections, closing, behavior styles, telephone sales, first impressions, negotiating tactics, concessions, power, intimidation, assumptions, creativity, presentations, hiring, coaching, and more.

Sales Concepts, Inc. celebrates over 31 years in business by continuing to offer cost-effective innovative training programs. Your program is delivered by our best resource, sales and service training professionals who have experience in sales, service, leadership and management. The successful implementation of training provides your customers with a lasting impression of your high-quality organization. Your company also realizes increased employee loyalty and satisfaction. Consider the payback.

Training is a process, not an event.